Privacy Policy

Tinkertots respects your privacy. This policy explains how we collect, use and protect your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

Information we collect

• Contact details such as your name, email address and phone number.
• Delivery and billing addresses.
• Order history and communication with our team.
• Technical information such as browser type and pages visited.

Card details are processed securely by our payment partner Shopify Payments and are never stored by Tinkertots.

How we use your information

• To process, deliver and support your orders.
• To respond to your questions and requests.
• To send marketing messages, only where you have agreed to receive them.
• To improve our store and prevent fraud.

Sharing your information

We share information only with trusted partners who help us run the store, such as our ecommerce platform, payment processors and courier companies. We never sell your personal information.

Cookies

We use cookies to keep your cart, remember preferences and understand how the store is used. You can disable cookies in your browser, although some features may not work.

Your rights

You may request access to, correction of or deletion of your personal information, and you may object to direct marketing at any time. You also have the right to lodge a complaint with the Information Regulator of South Africa.

Contact

For privacy questions, email hello@tinkertots.co.za.